My daughter was admitted to Medical High Dependency in St John's Hospital Livingston (NHS Lothian) due to Flu. She has cerebral palsy and was quite unwell when she arrived.
I just wanted to say a massive thank you to the all the nursing staff, healthcare support workers and medical staff who cared for my daughter. They treated her with dignity and respect and did not judge her quality of life by her disabilities. They kept her entertained through their great banter and the care she received was gold standard!.
Different to our experience in another hospital, I felt confident leaving my daughter's bedside, I knew that the staff would take good care of her and the care plan they used to understand her needs was excellent.
They made her time in the ward fun, so much that she didn't actually want to be discharged which is a first for my daughter as she usually hates hospital and get so distressed.
I cannot praise the nursing and health care support worker staff enough, they are all amazing!!
As a mum of a daughter with complex needs, I felt listened to and reassured that my daughter was being treated with dignity and respect. The words thank you does not seem enough!
"Excellent care and treated with dignity and respect"
About: St John's Hospital / Paediatrics St John's Hospital Paediatrics EH54 6PP
Posted by KATM87 (as ),
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