My husband slipped on black ice and found himself in agony, we feared he had a fracture. We went to casualty rather than minor injuries in view of this.
Despite staff being extremely busy (one week before Christmas, doubtless staffing issues and treacherous weather) we got the best of attention.
Reception staff were sympathetic and efficient, triaging was in less than an hour and we then saw a highly skilled advanced nurse practitioner. He was x-rayed in a timeously and followed up after this.
Despite the negative reports A and E departments are getting in the media, I can honestly say our experience was a positive one.
Thank you to everyone at Royal Alexandra Hospital Accident and Emergency and minor injuries department, in particular Chris the advanced nurse practitioner.
"Despite staff being really busy, we got the best of attention."
About: Royal Alexandra Hospital / Accident & Emergency Royal Alexandra Hospital Accident & Emergency PA2 9PN
Posted by Markaileen (as ),
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