"Thank you so much for helping us and keeping me calm and our daughter safe"

About: Forth Valley Royal Hospital / Maternity unit

(as the patient),

I was attending day care 3 times a week because my baby wasn’t growing and her placenta wasn’t working properly. I want to say a massive thank you to an amazing midwife who looked after me and kept me reassured especially when my scan results weren’t good. Her name is Toni.

This midwife would go above and beyond no matter what and even when it was busy when I was upset she would sit and reassure me. She knew my background and why I was so anxious with this pregnancy. I had a gorgeous baby girl at 35 weeks and Toni even took the time to come and see me after my operation. This meant so much as she could meet our daughter.

Thank you so much for helping us and keeping me calm and our daughter safe.

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Responses

Response from Kirsty MacInnes, Service Manager, Obstetrics, Gynaecology & Sexual Health/Senior Midwife, Women, Children's & Sexual Health Directorate, NHS Forth Valley 2 years ago
Kirsty MacInnes
Service Manager, Obstetrics, Gynaecology & Sexual Health/Senior Midwife, Women, Children's & Sexual Health Directorate,
NHS Forth Valley
Submitted on 28/12/2022 at 11:21
Published on Care Opinion at 11:21


Dear Smckie

Thank you for taking the time to post your feedback regarding the care you received whilst attending Maternity Daycare. I am delighted that the care you received from Toni kept you calm during an obviously worrying time.

I will ensure that Toni is aware of the positive impact she had on your care and will pass on your feedback to her.

Can I take this opportunity to wish you and your baby daughter all the best and a very Happy New Year when it comes.

Best Wishes

Kirsty MacInnes

Department Manager/Senior Midwife

Tel. No: 01324 567249

Email: kirsty.macinnes2@nhs.scot

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