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Excellent service

Posted By Anngr73

"Excellent service"

About: Perth Royal Infirmary / Radiology (X-rays and Scans) Trauma & orthopaedics / Orthopaedic Outpatient Department

(as a service user),

I attended an appointment in the Orthopaedic Outpatient Clinic in Perth today and was very impressed with the excellent service and care. Susan the radiographer in x-ray was brilliant, she made sure I had assistance and was extremely professional and friendly. Miss Nurm was fantastic and the staff in the clinic were also very friendly. I can’t thank everyone enough for this wonderful service. At a time when the NHS is under a huge deal of pressure. it made this seamless service even more remarkable. 

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Responses

Response from Audrey Reilly, Senior Charge Nurse, Surgical Care Division, Trauma and Orthopaedics, NHS Tayside 2 years ago
Audrey Reilly
Senior Charge Nurse, Surgical Care Division, Trauma and Orthopaedics,
NHS Tayside

Submitted on 06/01/2023 at 19:36
Published on Care Opinion on 07/01/2023 at 16:58

Thank you for taking the time to comment on the service you received at your appointment. It is very much appreciated.

We as a team will endeavour to continue to deliver a positive experience.

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Response from Cathy O'Neill, Lead Radiographer, PRI Radiology Department, NHS Tayside 2 years ago
Cathy O'Neill
Lead Radiographer, PRI Radiology Department,
NHS Tayside

Submitted on 09/01/2023 at 09:59
Published on Care Opinion at 10:42

Thankyou for complimenting the Radiographer as part of your comment regarding your recent experience at PRI. We always strive to provide an excellent service in Radiology, and it is great to get this positive feedback. I will share this with the Radiographer and the rest of x-ray team.

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Response from Michael Conroy, Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance, NHS Tayside 2 years ago
Michael Conroy
Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance,
NHS Tayside

Submitted on 09/01/2023 at 10:26
Published on Care Opinion at 10:26

Dear Anngr73

Thank for posting this great response, I will ensure Susan and wider Radiology team are aware of this positive feedback.

Many thanks for taking the time to post these supportive comments

Regards

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