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"My maternity and birth experience"

About: Gynaecology / Obstetric & Gynaecology Ultrasound Maternity care / Antenatal and Postnatal (Ward 38) Ninewells Hospital / Maternity care Ninewells Hospital / Neonatology

(as the patient),

When I had my first baby in Dundee 3 years ago I had a different midwife at every appointment. This time round it was so different. When I was booked in 2021 I was allowed to request a midwife from my first time round and I asked for the wonderful midwife who delivered our daughter. Even though she was not specifically a community midwife she agreed to take me on as a case load of 1. I was so grateful as she was so personal and kind and patient and everything I needed for my second pregnancy and it was altogether a much more positive and supportive experience.

I received a fantastic care throughout my pregnancy from the staff in the DMU and Ninewells. Furthermore when it came to my labour I had a wonderful midwife supporting me. Things were not straightforward, as my son had pooped and when my waters broke I was moved to Labour suite. They were also really supportive and kind. They did ask me to have my stitches without local anaesthetic as it would be easier to see what they were doing. I agreed but in hindsight it was very painful and probably worse than the whole birth itself.

However, I then was returned to the DMU for postnatal care and this was fantastic again. We had such kind and supportive staff taking care of us. We were discharged the next day and the community midwives that came to visit us were so lovely. My son was suffering jaundice and the lovely midwife that came to see us most days was so supportive of me breastfeeding and I was so grateful of her kindness.

On his 5th day he had to be readmitted to the NICU for weight loss and jaundice. The nurses in there were so wonderful. They didn't just care for my baby they looked after my emotional wellbeing too. They really went the extra mile. I was encouraged in my decisions to breastfeed and to pump for his tube feeding. However, the doctors were not so supportive of my breastfeeding as they continually told me I couldn't be sure how much my son was taking when he was latched. This really stressed me out and gave me a lot of guilt. 

Thankfully, the nurses made it clear that I was doing my best and making the right decision for me and my son. Our stay in the NICU and Transitional care were again mainly very positive experiences. We are very grateful to all of the Ninewells staff for our care throughout the pregnancy and births of both our children. They are so often treated badly and they should be acknowledged for the wonderful job they do! 

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Responses

Response from Donna Brough, Lead Midwife, Obstetrics & Gynaecology, NHS Tayside 2 years ago
Donna Brough
Lead Midwife, Obstetrics & Gynaecology,
NHS Tayside

I am the lead midwife for maternity and gynaecology services across NHS Tayside

Submitted on 07/02/2023 at 13:42
Published on Care Opinion at 13:42


Dear Mummy1922

Thank you so much for taking the time to send this feedback. Congratulations on the birth of your son. I am delighted to hear that you felt so well looked after during your pregnancy. We really recognise how important it is for women to have a good and trusting relationship with their midwife and it is great to hear how much you valued this. Even when things deviated from your plan to birth in the DMU I am glad you felt supported and cared for in our labour ward too and had the opportunity to go back to the DMU for postnatal care. I am sorry to read that you found the stitching of your tear so painful. I would expect all women to be offered the right pain relief for stitching as it can be very uncomfortable. We are in the process of reviewing some of the education around repairing tears and I can reassure you that ensuring women have good pain relief is highlighted throughout the training package.

I am also sorry to hear you had to be readmitted with jaundice and it is disappointing to read you felt some of our colleagues were not supportive of your breastfeeding journey. Our infant feeding team do provide training to all of our midwifery, nursing and medical colleagues and I will ensure that your feedback is shared with the neonatal team. However, I am happy that you felt supported to continue feeding and reassured that you were doing the best for yourself and your son.

Thank you again for sharing this feedback it really is so important for us to hear your experience to understand what we as a service do well and where we can improve.I will share your feedback with the teams who provided your care. I hope you have managed some time to rest and recover as you adapt to being a Mummy to two and send you our very best wishes

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