Care Opinion

Poor Service

Story from nhs.uk

"Poor Service"

About: Lincoln Green Medical Centre

rang to make an appointment for my mentally ill partner the receptionist said she had made a phone appointment for him then just hung up! They never called back for his appointment and now he is spiralling.

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Responses

Response from Lincoln Green Medical Centre nearly 2 years ago
Lincoln Green Medical Centre

Submitted on 14/02/2023 at 08:44
Published on nhs.uk at 14:19

Dear Anonymous,

I am very sorry to hear about the experience your partner had making an appointment and would be keen for us to address the issue raised. We will look into the details of your concern further but in the meantime if you would like to contact us directly regarding your experience, then please don’t hesitate to email us at the following lg.reception@nhs.net

Kind Regards

Practice Manager

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