Care Opinion

5 gold stars to all members of staff

Posted By MARM2712

"5 gold stars to all members of staff"

About: New Victoria Hospital / Day surgery New Victoria Hospital / Gynaecology Clinic

(as a service user),

5 gold stars to all members of staff on the Gynaecology Day surgery unit at the New Victoria Hospital. I was in for a laparoscopy and can not thank all staff enough for their care and attention. The nurses were so kind and helpful. Thank you all. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde nearly 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 09/03/2023 at 11:49
Published on Care Opinion at 11:49

picture of Nicole McInally

Posted on behalf of Nikki Harvey, Senior Charge Nurse, Gynaecology

Dear MARM2712

Thank you for your lovely feedback. I will ensure the Gynaecology & Day Surgery staff are aware of your feedback. The staff will appreciative that you felt well looked after.

Kind Regards

Nikki

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Response from Mary Taylor, Lead Nurse, Day Surgery - New Victoria Hospital, NHS Greater Glasgow and Clyde nearly 2 years ago
Mary Taylor
Lead Nurse, Day Surgery - New Victoria Hospital,
NHS Greater Glasgow and Clyde

Submitted on 09/03/2023 at 12:06
Published on Care Opinion at 12:06

Dear MARM2712,

Many thanks for taking the time to tell your story about the care you received in our day surgery unit.

I am so happy to hear you thought this was the 5 star experience we aim to give all our patients.

I hope you are now on the road to recovery following your procedure and I will share your story and kind words with our team.

Kind Regards

Mary Taylor

Lead Nurse

NVIC Day Surgery Unit

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