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Kind, attentive and professional

Posted By music123

"Kind, attentive and professional"

About: University Hospital Wishaw / Day Surgery

(as a service user),

I had surgery today to release my right hand trigger thumb. Although the day surgery is clearly a very busy place, the attention I received from all of the hospital staff was excellent - kind, attentive and professional. Many thanks to all.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 years ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 21/03/2023 at 13:02
Published on Care Opinion at 13:02

picture of Jennifer Montgomery

Dear music123,

Thank you for sharing your experience in our day surgery department in University Hospital Wishaw.

I am so pleased that you have had an excellent experience with our professional and kind team. I would be delighted to share your thanks and kind words with the whole team and this will give them a great boost.

I hope you are recovering well.

Kind Regards,

Jenni

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