Care Opinion

Fantastic staff

Posted By AnnMarie563

"Fantastic staff"

About: Glasgow Royal Infirmary / General Surgery (wards 63, 64, 65, 66,& 67) Glasgow Royal Infirmary / Plastic Surgery & Burns (wards 45, 47, 48 & 49)

(as the patient),

I have been in glasgow royal infirmary twice now first time for 5 days in the ESU staff were wonderful always explaining exactly what they were going to do and keeping me very calm so nice i felt happy and safe, i then had to come in again due to infection and was put on ward 47 the staff are amazing always treat you with respect and there always there if you need to chat or need anything. They never seem to stop but there is always a smile on there faces. I had a male nurse called Owen who was fantastic, answering my questions and checking all was good. Its a busy busy ward but so very friendly.

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Responses

Response from Jackie Dunlop, Interim Clinical Services Manager, Burns and Plastic Surgery Unit; Centre for Integrated Care, NHS Greater Glasgow and Clyde nearly 2 years ago
Jackie Dunlop
Interim Clinical Services Manager, Burns and Plastic Surgery Unit; Centre for Integrated Care,
NHS Greater Glasgow and Clyde

Submitted on 21/03/2023 at 07:31
Published on Care Opinion at 07:31

Dear Ann Marie,

Thank you for taking the time to write a review about your recent experience with the Plastic Surgery team in ward 47 at Glasgow Royal Infirmary Hospital.

It is good to know that you felt respected and staff were helpful.

I will share your kind words of thanks with the team.

Many thanks,

Jackie Dunlop

Lead Nurse

Plastic Surgery, Burns and CIC

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