"Completely out of touch with reality "

How out of touch with reality can the Barnsley NHS be. A fret a visit to my local GP I am told to go to reception and book a blood test with the practice nurse.I am told “Can’t do that you will have to ring the blood department at the glassworks”. I kid not 5 hrs later and 155 calls later with no response I drive to the glassworks and am told “You can’t book an appointment here and I don’t know why you’ve been told to ring that number as you won’t get an answer because it’s only got one person answering” next day I go to Barnsley Hospital blood department where one member of staff is constantly making telephone appointments and a nurse is doubling up as a receptionist and then taking blood. Lovely staff couldn’t have been more helpful and gave me an appointment. But the system is broken and I am ashamed to say need privatisation. Disgraceful organisation by those at the top.