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Service very good at Park House Podiatry but booking not ade...

Posted By LAM

"Service very good at Park House Podiatry but booking not adequate"

About: Adult Specialist Services / Podiatry

(as a staff member posting for a patient/service user),

The service was very good. But booking for further treatment is not adequate. Needs serious adjustment. Very disappointed with this.

Would benefit from seeing the same podiatrist

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Responses

Response from Vanessa Briscoe, Divisional General Manager - Specialist Services, Health Partnerships - Nottinghamshire Healthcare 11 years ago
We are preparing to make a change
Vanessa Briscoe
Divisional General Manager - Specialist Services,
Health Partnerships - Nottinghamshire Healthcare

Submitted on 24/07/2013 at 09:29
Published on Care Opinion at 16:55

Thank you for taking time to post your comment. I am very sorry that you have experienced problems with getting appointments I have instructed the Head of Service to make more clinic appointments available at Park house. We are able to offer appointments at other sites if that is more convenient for you.

We are changing the way the appointments are booked to enable patients to have more choice and availability.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Nottinghamshire Healthcare 11 years ago
We have made a change
Nottinghamshire Healthcare

Submitted on 19/09/2013 at 14:21
Published on Care Opinion at 14:30

As a direct response to comments received on patient opinion I am pleased to say we are currently trialling a new appointment system at Park House which will run for at least 9 months. The new system started on the 9th September ‘13 and we have received positive feedback so far.

Vanessa Briscoe

General Manager

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