"NHS Fife Rheumatology Service"

About: Queen Margaret Hospital / Rheumatology Victoria Hospital / Rheumatology

(as a service user),

I transferred to NHS Fife Rheumatology when I moved to the area after my initial Rheumatoid Arthritis diagnosis. As my diagnosis was recent I was treated as newly diagnosed and received a multidisciplinary assessment and treatment options.

The health care I continue to receive from Fife Rheumatic Diseases Unit has been exemplary and I have felt incredibly well supported and cared for. Since moving to NHS Fife I have been supported by a consultant rheumatologist, clinical health psychologists, podiatrist, pysiotherapist and occupational therapists. The rheumatology team work closely together in the patient's best interests and have always gone above and beyond to support me. I have experienced a mix of hospital appointments, home visits and video/phone calls from various professionals including specialised household aids and equipment, orthotic insoles, specific exercises and support in the form of letters and communication with the council and my GP.

I have felt valued and understood at all times and I have never had any issue with re-organising appointments to suit my needs. The 'MyHealthBoost' app has been really helpful for finding information and for patient self-management. I was really struggling with my health at the end of last year, and the whole team came together and fought my corner which I will be forever grateful for. An exceptional team and service. 

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Responses

Response from Lynne Campbell, Lead Nurse, Rheumatology & Sexual Health, NHS Fife nearly 2 years ago
Lynne Campbell
Lead Nurse, Rheumatology & Sexual Health,
NHS Fife
Submitted on 13/04/2023 at 09:08
Published on Care Opinion at 09:08


picture of Lynne Campbell

Dear LHT,

firstly apologies for the delayed response, however can I say how pleased I am to receive such lovely, positive feedback!

Thank you for taking the time to post such a detailed account of your experience of the Rheumatology service within Fife, and I will share your post with all of the team to highlight the personal impact of their hard work. I am also delighted to hear that our app is proving useful.

Kindest regards

Lynne

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Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife nearly 2 years ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife
Submitted on 13/04/2023 at 09:27
Published on Care Opinion at 09:27


picture of Siobhan Mcilroy

Dear LHT

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

I am pleased to read you have found the care from the Fife Rheumatic Disease Unit exemplary and you feel well supported and cared for by an "exceptional team". The care you are receiving sounds very patient-centred which is fantastic.

I am sure everyone involved will be delighted to know you have shared your positive story. We will ensure your story is shared and again thank you for posting. Take care and best wishes, Siobhan.

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