Care Opinion

Slick and efficient department, ran like clockwork

Posted By Muff

"Slick and efficient department, ran like clockwork"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

Had an elective gallbladder procedure at Queen Margaret Hospital in Dunfermline. From arriving at the day surgery unit, the care was friendly. Made to feel at ease and very well looked after, especially by Alison, kind and caring nurse who made me feel relaxed and booked me in, explained exactly what happens next. 

Mr Bennett, colorectal surgeon, explained the procedure fully along with Ruth (think that was her name, anaesthetic consultant) made to feel at ease. Slick and efficient department, ran like clockwork. 

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife about a year and a half ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 24/04/2023 at 09:57
Published on Care Opinion at 09:57

picture of Nola Cassidy

Dear Muff

Thank you for taking the time to share positive feedback, glad to see that you were well cared for and made to feel at ease by the staff looking after you, I will share your kind words with the team in particular Alison, Ruth and Mr Bennett.

We wish you well in your recovery

Nola and the day surgery team.

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