Care Opinion

They were first class, thanks to you all.

Posted By composerhg78

"They were first class, thanks to you all."

About: Camborne Redruth Community Hospital Royal Cornwall Hospital (Treliske) / Emergency Department Royal Cornwall Hospital (Treliske) / Same Day Medical Assessment (SDMA)

(as the patient),

Was brought in today by ambulance from Camborne Redruth Community Hospital (CRCH). Ambulance crew were amazing.

Got to the emergency department, staff were straight on me nurse called Harriet sorted me. Can't remember the other names but thank you.

Then I was moved to the Same Day Medical Assessment Unit (SDMA) they were first class thanks to you all.

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Responses

Response from Becky Lewis, Patient Experience Officer, Patient Experience Team, Cornwall Partnership NHS Foundation Trust about a year and a half ago
Becky Lewis
Patient Experience Officer, Patient Experience Team,
Cornwall Partnership NHS Foundation Trust

Support the Patient Experience Manager in responding to and working with patients to review care.

Submitted on 15/05/2023 at 14:38
Published on Care Opinion at 14:38

picture of Becky Lewis

Dear Composerhg78

Thank you for leaving the staff at Camborne and Redruth such lovely feedback. The are delighted that you have provided this and hope that you are recovering well.

Many thanks

Becky

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Response from Megan Nicholls, Patient Engagement Manager, Patient and Family Experience Team, Royal Cornwall Hospitals NHS Trust 17 months ago
Megan Nicholls
Patient Engagement Manager, Patient and Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 24/05/2023 at 16:15
Published on Care Opinion at 16:15

Good afternoon

Thank you for taking the time to share your great feedback with us.

I am so pleased that when you got o the Emergency Department, the staff were able to see you straight away. I am also pleases that you received such great care when you were moved to SDMA.

I am writing to you as a member of the Patient Experience Team but, I will ensure that your kind words are forwarded on to the relevant team.

Thank you

Megan

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