"Transnasal endoscopy - not to be feared"

Thank you to Dr. Gilchrist and the endoscopy nurses who were all professional and caring whilst carrying out a transnasal endoscopy (without sedation) on me last week. Everyone was friendly, kind, and supportive and this helped create a calm environment. 

I received good information beforehand and at the appointment. I was encouraged to ask questions and was informed how I would feel after the procedure and when I could eat/drink again. 

I believe this all helped me to relax and endure the procedure without too much trouble, despite feeling anxious having experienced a failed attempt at another hospital previously. Thank you.