"The nurses and doctors were friendly and professional"

About: Victoria Hospital / Admissions Unit 1 (Emergency Medical) Victoria Hospital / Outpatient Parenteral Antibiotic Therapy (OPAT) Victoria Hospital / Respiratory Medicine

(as the patient),

I was admitted to Victoria Hospital, Kirkcaldy, following a reaction to antibiotics that I needed to fight a bacterial infection in my foot. After spending some time in the admissions unit (service and care was also good here despite it being very busy, noisy, and the obvious lack of nurses) I was transferred to Ward 51 for an overnight stay for intravenous antibiotics.

The ward was a world away from the admissions ward - it was modern, clean, and quiet. I had my own room and a greater choice of what to watch on TV than I have at home! The nurses on Ward 51 were professional, caring and quietly got on with their job. They went the extra mile to find me an ice pack for my foot and crept in quietly during the night to change my medication.

Once the doctors were happy that I was not allergic to the new medicine they started to plan how to get me home whilst still requiring IV antibiotics. Thankfully I was accepted to attend the OPAT clinic - Outpatient Parenteral Antibiotic Therapy. What a wonderful model of care available to people in Fife.

The OPAT team are amazing - my foot was actively monitored for change/improvement every day, the cannulas were inserted and changed without drama or pain, the nurses and doctors were friendly and professional and there was even time for some banter! And of course plenty of tea and biscuits while you receive your antibiotics always helps.

But seriously, despite the overhead of travelling to the hospital every day, this model of care was perfect for my situation. I wasn't taking up a valuable bed, I felt supported, well cared for, and also had plenty of time for proper rest at home. The OPAT team are a credit to NHS Fife and I am very thankful for their care.

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Responses

Response from Valerie Turner, Senior Charge Nurse, ECAS / DVT / OPAT / Ward 51, NHS Fife 14 months ago
Valerie Turner
Senior Charge Nurse, ECAS / DVT / OPAT / Ward 51,
NHS Fife
Submitted on 08/05/2023 at 12:04
Published on Care Opinion at 12:04


Thank You for taking the time to tell us about your recent experience in Hospital.

I am Valerie Turner the Senior Charge Nurse both in Ward 51 and The OPAT Unit, It was so nice to read you had such a positive experience in both area's. I am extremely proud of both my teams they are professional, caring and strive to offer the best care they can. They will all be delighted to read your post and I will ensure they can all read it.

I hope you are continuing to improve at home and getting all the rest you require.

Thank You

Valerie

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