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All the staff were so reassuring and caring

Posted By Alex6331

"All the staff were so reassuring and caring"

About: Causeway Hospital / Accident & Emergency

(as a parent/guardian),

Immersive Reader

My son was given emergency treatment.I stayed with him the 32hrs he was kept in the department. 

All the staff were so reassuring and caring towards us both during what was a very scary traumatic experience.They kept my son informed regularly of what was happening. 

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Responses

Response from Mark McCrudden, Assistant Director, Emergency and Urgent Pathways, Northern Health and Social Care Trust nearly 2 years ago
Mark McCrudden
Assistant Director, Emergency and Urgent Pathways,
Northern Health and Social Care Trust

Submitted on 02/06/2023 at 17:09
Published on Care Opinion at 17:09

Immersive Reader

Dear Alex6331

thank you for your kind feedback on your attendance at Causeway ED. I will ensure this is shared with staff and hope your son is recovering after his attendance

Mark

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