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"Terrible "

About: Reed Momenta Ltd

I was referred to Reed Wellbeing through my general practice for their diabetes prevention programme after developing gestational diabetes in pregnancy. In my initial phone consultation, I specified that due to childcare, I couldn't attend anything until after 3pm. Despite that, they offered me a course at 11am and asked me to call if it worked. I did not call as it obviously didn't work. They then left me an answer machine message while I was on holiday (so they would have had international dial) offering me yet another course prior to 3pm. I didn't call back as I was on holiday, so the next day I got a text saying they were referring me back to the general practice because they'd tried to contact me "several times" despite the fact that no messages implied I must reply.

I emailed them to stop them referring me back to the general practice and they claimed they'd also emailed me. I stated that I'd received zero emails and who were they emailing. That question was ignored, but I was put onto a 6pm course.

I attended the first session this week and I was not impressed in the slightest and wish to explain why.

The reason for my referral is that I developed gestational diabetes which means you're more susceptible to diabetes when you're older.. In the course I attended, I was the only person there that this was the case for.

In this introductory session, we were informed that the aim over the course was to lose 5%-10% body fat and then they weighed everyone in the session to work out what that would be.

This on its own alarmed me. I am a clothing size 10 and not overweight in the slightest - someone needs to review these sessions as it cannot be a one size fits all.

We were then shown a food diary section, with a column for calories and whilst the lady said calories are not compulsory, I found it to be very triggering and encouraging a very unhealthy relationship with food.

Next, we were told that we need to track our steps every day and whilst I'm on board with encouraging mobility, again I don't think bringing in a tracking obsession is healthy.

So in short - track my weight, track my calories and track my steps, which for the most part for me, encourages an unhealthy number obsession and it really upset me, especially when I absolutely do not need to lose weight.

We were also told of "quick wins" eg cut out alcohol- I don't drink. Cut down on red meat - I don't eat red meat etc etc.

Not once were we asked about our wellbeing or how we felt about this in the session and to top it off I was told I should have received an email on the sessions which I obviously didn't receive because admin is emailing an email that's not mine clearly.

I raised this and was told someone would call me to rectify this. Today I got a text not a call that I cannot reply to telling me to check my spam mail which I found to be patronising. There is nothing in my spam and still nobody has asked me what my email even is.

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