"A brilliant service."

About: Maternity care / Maternity and Gynaecology outpatient clinics

(as a service user),

I was in my first trimester of pregnancy in November 2022 when I noticed I was bleeding. I contacted the EPPC in CAH and got an appointment for 2 days later.  I had already accepted the outcome and knew what had happened, however on the Thursday it was confirmed I had a miscarriage. The senior nurse who I think was called Katie was brilliant. She gave me options on the next steps and decided I would allow things to happen naturally and attend for a review on the Tuesday back at EPPC.

When I attended on the Tuesday things had not fully progressed naturally and I had to have a procedure at the bedside. The doctor and nurse were brilliant and I couldn't have asked for better care. SN Marion I believe was covering from another ward and provided first class care.

I was aware when I went in there were 2 other couples in the waiting area, the unit was short staffed and running behind on time but not once did I feel my procedure or consultation was rushed in any way. 

The waiting room is very small that's my only negative feedback. The EPPC is a brilliant service. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Amy Eakin, Lead Midwife, Daisy Hill Hospital, Integrated Maternity and Women's Health, Southern Health and Social Care Trust 13 months ago
Amy Eakin
Lead Midwife, Daisy Hill Hospital, Integrated Maternity and Women's Health,
Southern Health and Social Care Trust
Submitted on 22/09/2023 at 15:45
Published on Care Opinion at 15:45


picture of Amy Eakin

Thank you so much for taking the time to share your feedback with us. Please accept my sincerest condolences for your loss. I am thankful that we were able to support you during such a difficult time and we will be sure to pass on your compliments to the staff involved.

Again, thank for sharing your feedback with us.

Many thanks

Amy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k