Care Opinion

Extremely professional, efficient and friendly.

Posted By elliemc

"Extremely professional, efficient and friendly."

About: University Hospital Wishaw / Medical Ambulatory Care

(as a service user),

My wife was admitted yesterday regarding. a heart valve problem and all the staff are extremely professional, efficient and friendly.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire about a year and a half ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 19/05/2023 at 13:57
Published on Care Opinion at 13:57

picture of Jennifer Montgomery

Dear elliemc,

Thank you for taking the time to feedback to us about your recent experience at University Hospital Wishaw, Ambulatory Care.

I am so pleased to hear that all our staff were friendly, efficient and professional. It will be a pleasure to pass your kind words and thanks to the staff.

I hope that your wife is doing better now.

Kind Regards,

Jenni

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by elliemc (a service user)

Jenni, all the staff do a wonderful job and even make me a cup of tea when I am visiting as my wife is still in hospital.

She was in the emergency care unit for a couple of days and the staff were wonderful. She is now in ward 4 and I got a cup of tea again from a lovely young male nurse last night before visiting finishes at 8pm.

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