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The care I received was exceptional

Posted By Jenny926

"The care I received was exceptional"

About: South West Acute Hospital / Maternity care

(as a service user),

Wanted to give my sincere thanks to all the midwives, students, HCAs, catering team, doctors and everyone who cared for me during my stay in SWAH maternity ward.

From the moment I landed to the hour I left, the care I received was exceptional. I felt so well looked after and nothing was a bother for any of the staff.

I want to mention in particular midwives Celine (Maternity services Omagh Hospital) Sharon, Lauren and Zara and student Fiona who helped me through labour and delivery. I will never forget your gentle nature and expertise.

Thank you for helping deliver my beautiful baby boy safely. I will be forever grateful to you all. 

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Responses

Response from Mairead McKenna, Midwifery Sister SWAH, Western Health & Social Care Trust nearly 2 years ago
Mairead McKenna
Midwifery Sister SWAH,
Western Health & Social Care Trust

Submitted on 27/05/2023 at 11:33
Published on Care Opinion at 11:33

Dear Jenny926

Congratulations on the recent birth of your baby boy.

Thank you so much for taking the time to post such lovely feedback. I am delighted to hear your experience was so positive. I will pass on your lovely remarks to all the team and in particular to the staff you have mentioned by name.

I wish you and your family the very best.

Kind Regards

Mairead McKenna

Midwifery Sister

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Response from Donna Blake, Labour ward Sister, Labour Ward South West Acute Hospital, WHSCT nearly 2 years ago
Donna Blake
Labour ward Sister, Labour Ward South West Acute Hospital,
WHSCT

Submitted on 29/05/2023 at 08:45
Published on Care Opinion at 08:45

Dear Jenny ("^,

Congratulations on the arrival of your son. Thank you for providing such positive feedback, it was brilliant for the girls to hear this. I will ensure the feedback is forwarded onto them and the team as a whole.

Congratulations again.

Donna Blake

Labour ward sister.

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Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity, WHSCT nearly 2 years ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity,
WHSCT

Submitted on 30/05/2023 at 18:49
Published on Care Opinion at 18:49

picture of Ali Ferguson

Dear Jenny926,

Congratulations on the birth of your son. I am delighted to hear you had such a positive experience and I would like to thank you for taking the time to share your feedback. It is always lovely for staff to hear that the care they provide has been so well received.

I will ensure to share your comments with the wider team and would like to send my best wishes to you and your family.

Regards

Ali Ferguson

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