"Their love, care, and dedication shine through"

About: Fife Community Services / Community Palliative Care

(as a relative),

I am writing to express my heartfelt appreciation for the incredible care and support provided by the Fife Palliative Care Team, specifically, the remarkable ladies I have had the privilege of meeting: Alison, Hannah, Anne, Suzanne, Lynne, Jane, and Lisa.

From the moment I encountered this dedicated team, it was clear that their commitment to their work goes far beyond just a job—it is a genuine calling. The care, compassion, and unwavering dedication they exhibit are truly remarkable. Each member of the team brings a unique blend of expertise, kindness, and empathy, creating an environment of comfort and support for both patients and their families and friends.

Allow me to share a story that captures the essence of their extraordinary approach. It reminds me of the timeless tale of the three bricklayers who were constructing St. Paul's Cathedral following the devastating fire of London in 1666. In 1671, Christopher Wren, the architect, observed the bricklayers diligently working on a scaffold. He approached the first bricklayer and asked, "What are you doing?" The bricklayer responded, "I'm a bricklayer. I'm working hard, laying bricks to feed my family." The second bricklayer replied, "I'm a builder. I'm building a wall." However, it was the third bricklayer, the most productive and future leader of the group, who responded with enthusiasm, "I'm a cathedral builder. I'm constructing a magnificent cathedral for The Almighty."

When I think of the Fife Palliative Care Team, this story resonates deeply. They are not merely healthcare professionals fulfilling their duties; they are driven by a higher purpose. Their love, care, and dedication shine through in every interaction, especially in the exceptional support they provide to my dear Mum. I cannot express how grateful I am for their presence in our lives. They have truly gone above and beyond, surpassing any expectations I could have had.

Alison, Hannah, Suzanne, Lynne, Jane, and Lisa have not only cared for my Mum's physical needs but also provided immense emotional support during this challenging time. Their attentiveness, expertise, and genuine concern have brought immeasurable comfort to me and friends. I am constantly amazed by their ability to create a warm and nurturing environment, making my Mum feel safe and cherished.

I wanted to take a moment to acknowledge and celebrate the Fife Palliative Care Team for their extraordinary work and the positive impact they have made on countless lives. Their unwavering commitment to their calling is an inspiration to us all. I firmly believe that their dedication and compassionate approach are deserving of the highest recognition.

Please convey my deepest gratitude and appreciation to Alison, Hannah, Suzanne, Lynne, Jane, Lisa, and the entire Fife Palliative Care Team. Their devotion and exceptional care have touched our hearts and provided solace during a difficult journey. I couldn't have asked for a more remarkable group of individuals to support my Mum during this time.

Thank you for providing me with the opportunity to share my gratitude. The work of the Fife Palliative Care Team truly deserves to be celebrated and acknowledged.

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Responses

Response from Theresa Keicher, Team Lead, Fife Specialist Palliative Care Outreach Team, Health & Social Care Partnership about a year and a half ago
Theresa Keicher
Team Lead, Fife Specialist Palliative Care Outreach Team,
Health & Social Care Partnership
Submitted on 01/06/2023 at 17:51
Published on Care Opinion on 02/06/2023 at 08:50


Dear Carl825

Thank you so much for taking the time to write such positive feedback for the Fife Specialist Palliative Care team. Our team especially Alison, Hannah, Anne, Suzanne, Lynne, Jane, and Lisa are very pleased to hear your description of their love, care, and dedication and how this shines through in every interaction they have had to date with your Mum, you and friends. Your gratitude is evident in the storytelling you use to describe how they have gone above and beyond the expectation you had of our specialist palliative care service. You have taken the time to use a powerful story which helps to provide a picture for those reading your feed back- thank you. I and the rest of the team appreciate deeply your written words as a way of valuing what we are able to achieve in the community for people with specialist palliative care needs and this helps us see we are making a difference and assisting people to be in their preferred place of care with those who matter most around them. The team are inspired each day by the people we serve and always strive for excellence in everything we do. As you state the teams unwavering commitment is an inspiration to many and they are compassionate and professional towards all they serve, without exception. As you can see I am immensely proud of my team and I want to voice my gratitude to you, you have taken considerable time out of your day to write a Care Opinion.

I have shared your feedback with our essential care team namely Alison, Anne, Suzanne, Lynne, Jane Lisa and Adelle in the first instance and also with the rest of our specialist multi disciplinary team. I have shared your story at our team meeting and by using Care Opinion you have also shared your feedback at a local and national level.

I hope your Mum, you and friends continue to cherish spending time together, making memories and being in a place which is really important to her.

Once again thank you for taking time to provide feed back for the Specialist Palliative Care team.

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