"Lovely friendly team"

I attended endoscopy for a colonoscopy, feeling very anxious . I was met by a cheerful receptionist who was very pleasant. I sat and waited no more than 5 minutes before I was greeted by a nurse and shown to a room.

The nurse was very efficient and explained everything to me and answered any questions I had. I was 2nd on the list. During my wait I was assured they hadn’t forgotten me and asked was I ok.

At approximately 10:00 am I was met by a nurse who from theatre who walked me through to theatre. I wax met by a  who were going to look after me whilst I had my procedure. The procedure itself seemed to last forever however one of the nurses held my hand and encouraged me to breathe through any pain.

After the procedure I was taken to the recovery where I was met by a team of nurses who couldn’t do enough for me. I want to thank each and every one of you. I was only in the department from start to finish a relatively short time but you are all remarkable people, a wonderful team who made a worrying procedure a lot easier due to the care you showed me. Whilst writing this I have just had a follow up call from the department to see how I am today! I rest my case a very caring team. Thanks.