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"CCU has been absolutely first class"

About: Daisy Hill Hospital / Coronary Care

(as a staff member posting for a patient/service user),

It has been absolutely first class on Coronary Care. The staff have all been excellent and I have had no bother with regards to their explanations. The staff really couldn't do enough for you. Shiren and Anna in particular have been great.

The ward has been both clean and comfortable. Everybody really does everything they can for you. The food has not been so good during my stay. All the bathrooms have been quite clean. However, it can be quite noisy at times, for instance there was someone talking loudly on the phone past 10pm the other night which was a bit annoying.

I have nothing else I can think of regarding improvements. I was a bit unsure about the visiting situation on the ward but the feedback assistant cleared that up for me. I also wasn't expecting to be kept in over the weekend but that can't be helped.

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Responses

Response from Sharon Donnelly, Clinical sister Male Medical and Coronary Care DHH, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust nearly 2 years ago
Sharon Donnelly
Clinical sister Male Medical and Coronary Care DHH, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 13/07/2023 at 10:36
Published on Care Opinion at 10:36


First of all, I want to thank you for taking the time to leave a review on your stay in the Coronary Care Unit.

I am glad that you were happy with the care you received. The staff will be delighted to hear your kind comments. I am sorry to hear that you found the ward noisy at times.

I wish you all the best in the future.

Thanks

Sharon

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