Care Opinion

I was very worried and distressed and he put me at ease

Posted By Stephanie234

"I was very worried and distressed and he put me at ease"

About: Glasgow Royal Infirmary / Plastic Surgery & Burns (wards 45, 47, 48 & 49)

(as a service user),

Dr Gilmore was absolutely fantastic. He explained in detail what was happening to me and why and made a plan of action which was carried out immediately, I was very worried and distressed and he put me at ease . 

My surgery was complicated and Dr Gilmore really went above and beyond and in the end I didn’t need skin grafts, I can’t thank him enough and all the team at ward 47 ( plastic surgery ) 

Thank you

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Responses

Response from Jackie Dunlop, Interim Clinical Services Manager, Burns and Plastic Surgery Unit; Centre for Integrated Care, NHS Greater Glasgow and Clyde 14 months ago
Jackie Dunlop
Interim Clinical Services Manager, Burns and Plastic Surgery Unit; Centre for Integrated Care,
NHS Greater Glasgow and Clyde

Submitted on 11/07/2023 at 14:53
Published on Care Opinion at 14:53

Dear Stephanie234,

Thank you for sharing your experience on Care Opinion.

It’s good to hear that you had a positive experience during your journey within the Plastic Surgery Service and hope your recovering well following surgery.

I will share your comments with Mr Gilmour and the wider team. I know they will be grateful to receive your kind words.

Take care and thank you

Jackie Dunlop

Lead Nurse

Plastic Surgery, Burns and CIC

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