To whom this may concern.
I would like to make you aware about the parking attendants within the ERI. I was attending the Out of Hours service
I came to park in the car park 2B which I believed to be the patient car park.
After parking in 2B, and walking towards the hospital. I was approached by a member of parking staff who was very abrupt. I was told I was staff and that I could not park in 2B.
I admitted I was staff but had an appointment. The attendant said that I could not park there and need to move my car.
I said I thought I could park here which I was swiftly told no, I could park for an hour but would need to come back to move it.
I was unsure how long my appointment would be and explained that.
I was then asked to provide a letter for my appointment which I did not have. I felt I was made out to be a liar and it was suggested this would be escalated to management which could result in a permit being taken off me.
I then conceded and moved my car making me late to my appointment as I did not want the hassle and it was embarrassing enough being questioned in the car park with people watching.
As an NHS employee I strive to stand by and up hold the NHS values at all times - especially when interacting with patients and staff.
I’m saddened that this was not reciprocated.
Although this left me upset and distressed. I’m not looking for an apology. I understand that the parking attendants have a busy stressful job, like the rest of the NHS staff. There are signs around the car park asking that the staff be respected. Surely this should be both ways. I just hope this situation does not happen again to anyone
"Car parking situation"
About: Royal Infirmary of Edinburgh at Little France Royal Infirmary of Edinburgh at Little France Edinburgh EH16 4SA
Posted by Patient0108 (as ),
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