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"Fantastic team at Penshurst Gardens!"

About: Penshurst Gardens Surgery

The care my family and I have received from our Doctor and his team is more than I could have ever hoped for. From my initial reach out for much needed help a couple of months ago, my doctor's follow up with guidance and support has exceeded my expectations. I have not had to come to the surgery for a while but in my recent visit I have seen a great improvement in the culture of the surgery, where there is clearly a super team of doctors and support staff. My family and I are very grateful for the heartfelt care provided by our Doctor for my mother through her years of dementia and the support we have all received with her transition to a nursing home.

Thank you in particular to my Doctor , he put me in touch with so many members of his team - a really helpful Health Coach to assist me with my diet, fitness and general well being, the Nurse on site to check my bloods, a Physiotherapist who consulted me on an injury I have suffered with for a year now, the reception staff who are being very helpful with me getting a referral appointment and a counsellor to assess my mental health. I am so grateful for the time and attention the Doctor and his entire team have offered me, all within the surgery and via telephone consultations, without me having to visit the hospital. This is a great team who are clearly not just going through the motions, there is genuine concern and duty of care, which is so appreciated.

I would recommend Penshurst Gardens Surgery to anyone I know.

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Responses

Response from Penshurst Gardens Surgery nearly 2 years ago
Penshurst Gardens Surgery
Submitted on 02/08/2023 at 08:47
Published on nhs.uk on 03/08/2023 at 22:37


Dear Esin M,

Thank you for your Glowing Review! We appreciate the time you have taken to

write such amazing feedback about the Great Care, attention and support and that your GP and his Fantastic Team at Penshurst have provided to your entire family at your time of greatest need. It is truly a Privilege and the greatest Honour to be your Family GP and for the wider Penshurst Family of patients, to walk beside you and share your experiences through life's unpredictable journey and Continue the Special relationship spanning several Family generations. We have shared your lovely compliments with all Penshurst staff and appreciate your Recommendation to Friends and Family. With warmest regards from the Penshurst Management Team

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