I took my mother to an appointment in the audiology clinic in braid valley, she had been struggling with her hearing aids for a while and we were all getting frustrated at her not hearing well.
Our visit couldn’t have went better we were taken for her appointment on time, I was allowed in to the room with mum to help explain her problems. The young audiologist (I unfortunately forget her) name took time to listen to not only mum but also the issues we have as a family because of mum's hearing, she understood the frustrations (as her dad also has a hearing problem.) She then checked mum's hearing aids and although found them to be working said they may not be the best for her any longer. She then gave mum two new hearing aids and spent time making sure she could hear better with them and showing her how they worked etc.
Mum has been hearing much better since the appointment and we couldn’t be happier with how it went. Thanks from us all!
"Our visit couldn’t have went better"
About: Braid Valley Hospital and Ballymena Health and Care Centre / Audiology Service Braid Valley Hospital and Ballymena Health and Care Centre Audiology Service Ballymena BT43 6HL
Posted by mcm123 (as ),
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