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"Pharmacy delays"

About: Cannock Chase Hospital / Trauma and orthopaedics

(as a service user),

My full care and stay was amazing I was looked after above a beyond, and was supported in the best way possible.

Only one issue I have was my medication was ordered in morning for my discharge only for this not to be completed. The nurses and doctors and rest of the team just can not just stop many stay over their hours to help patients or do a handover. The pharmacy at the weekend needs to be looked into as this is holding beds and putting  nurses under pressure when the patient could be recovering at home.

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Responses

Response from Christine Rock, Patient Relations Officer, The Royal Wolverhampton NHS Trust nearly 2 years ago
Christine Rock
Patient Relations Officer,
The Royal Wolverhampton NHS Trust
Submitted on 24/08/2023 at 09:57
Published on Care Opinion at 09:57


Thank you very much for taking the time to post comments regarding your recent patient experience.

However, in relation to your comment around the Pharmacy, would you please contact the PALS Team on 01902 695362 or email: rwh-tr.PALS@nhs.net

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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