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"Their dedication deserves praise and admiration."

About: Craigavon Area Hospital / Acute Frailty Unit (Ramone ward 1)

(as a staff member posting for a carer/relative),

My mother has been here for quite some time now, and this was her first time in the Ramone 3 ward. Both of us were uncertain about what to expect.

I must express my admiration for the nursing assistants in this ward. The way they introduced themselves to my mother created a warm and comforting atmosphere for her and she's quite traditional like that and likes these mannerism. 

This ward is truly exceptional, it has the most compassionate nursing and medical staff we've ever encountered. We are deeply grateful for their kindness. My mother even remarked on how pleasant it was to be treated with respect and consideration, not as if she were invisible.

I will forever appreciate the care provided to my mother. The doctors, nurses, and nursing assistants in this department are nothing short of extraordinary. Despite the challenges of working with Covid  on the ward they consistently displayed the utmost care, kindness, and compassion. Their dedication deserves praise and admiration. 

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Responses

Response from Hannah Jameson, Inpatient Falls Co-ordinator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust nearly 2 years ago
Hannah Jameson
Inpatient Falls Co-ordinator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust
Submitted on 06/09/2023 at 07:21
Published on Care Opinion at 07:21


Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the nursing care to the team. Get well soon!

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