Care Opinion

Very obliging & helpful staff

Posted By Natbs79

"Very obliging & helpful staff"

About: Daisy Hill Hospital / Male Medical

(as a staff member posting for a patient/service user),

It has been absolutely lovely on the ward – absolutely excellent. The staff have looked after me very well. Everyone has been very obliging and helpful. They explain everything – anything I ask they explain it well to me. The attitude of the staff has been excellent. I couldn’t name anyone in particular as anyone I have met has been very good.

The food has been nice – no complaints. The ward has been clean and comfortable. The beds are all lovely and the bathrooms have all been fine. The noise levels have been fine – there is a bit of coming and going but overall it has been ok. The only issue I have noticed is that the sink – when you turn it on the water goes everywhere. Other than this everything has been fine.

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Responses

Response from Sharon Donnelly, Clinical sister Male Medical and Coronary Care DHH, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 11 months ago
Sharon Donnelly
Clinical sister Male Medical and Coronary Care DHH, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 26/10/2023 at 20:35
Published on Care Opinion at 20:35

Good Evening,

Firstly, I want to thank you for taking the time to leave a review on your stay on Male Medical.

The staff work so hard and they will really appreciate your kind words.

I am delighted to hear you were happy with the communication because it is so important for a patient to fully understand their plan of care.

I wish you a speedy recovery and all the best in the future.

Sharon

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