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"Everyone has been great in my opinion."

About: Craigavon Area Hospital / 3 North Ward

(as a staff member posting for a patient/service user),

My experience on 3 North ward has been fantastic. The staff there have been truly excellent, and their communication with me has been top-notch. I can't pick anyone in particular because everyone has been great in my opinion.

The cleaning staff ensure the ward is always impeccably clean, including the bathrooms. The food has been absolutely perfect, and I have no complaints.

Honestly, I can't think of any improvements – the ward has been perfect. The nurses and doctors have been incredibly busy but still brilliant. All the staff members provide clear explanations, and they all have a first-class attitude. 

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Responses

Response from Jill Robinson, Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust nearly 2 years ago
Jill Robinson
Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust
Submitted on 06/09/2023 at 14:40
Published on Care Opinion at 15:23


Thank you for taking the time to post about your experience on 3 North.

I will pass on your positive feedback regarding the food and the cleanliness of the ward to our Catering Department and Domestic Services Team.

Wishing you well in your continued recovery.

Jill

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Response from Norma Parker, Ward sister, 3 North Medical, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust nearly 2 years ago
Norma Parker
Ward sister, 3 North Medical, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 06/09/2023 at 17:00
Published on Care Opinion at 17:00


Thank you for taking the time to share your experience on our ward 3 North Medical. All staff aim to deliver the best care to all our patients. I will be sure to pass on your lovely comments to all staff. I wish you well in your recovery.

Kind Regards

Norma Parker

Ward Manager

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