Care Opinion

Care provided was exceptional

Posted By importerpm65

"Care provided was exceptional"

About: Causeway Hospital / Day Procedure Unit

(as the patient),

Had to undergo an OGD today following referral from my GP. Was given an appointment within a week of referral. Care, and I mean care provided by the nursing and medical staff was exceptional. Clear directions, excellent support during the procedure and excellent follow up - told there and then the results and treatment plan. Thanks to all involved 

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Responses

Response from Charlotte McKeeman, Ward Sister, Day Procedure Unit, Causeway Hospital, NHSCT 11 months ago
Charlotte McKeeman
Ward Sister, Day Procedure Unit, Causeway Hospital,
NHSCT

Submitted on 10/11/2023 at 11:10
Published on Care Opinion at 11:10

Hi there

I am delighted to hear that you had a positive experience in our unit. I will pass on your compliments to all the staff involved and I hope that you make a speedy recovery. We really appreciate you taking the time to send your compliments, it is greatly appreciated

Thanks

Charlotte McKeeman

Ward Manager

Causeway DPU

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