"St Cross Hospital Blood Test Unit - What a…"

I was referred by my GP for a blood test at St Cross Hospital. I made an appointment online for 14.15 today. Checked in at 14.10 and left the unit at 14.20. I remember a previous visit some years ago when you simply turned up (no appointment system existed) had to obtain a numbered ticket from a machine and then join the waiting clients (30 +) until your number came up. The nurses were working flat out, but demand was clearly outstripping the resources available. The wait to be seen was from recollection over 45 minutes. I congratulate those in the NHS who have brought about the remarkable improvement to the service provided by this still busy unit.