Text size

Theme

Language

"Biopsy procedure at Mater Hospital Belfast"

About: Mater Hospital / Day Procedure Unit (DPU)

(as a service user),

I was very anxious about attending for a biopsy procedure on my temple. I was treated with great care and respect by every staff member that I had contact with. I felt included and was kept informed of every step of the process which I found very reassuring.

My experience turned out to be a positive one and not as I had dreaded.

This is an efficient team of friendly, professional staff who delivered a first class  service for the NHS. I would like to convey my sincere thanks to all involved in my care at the Mater Hospital Day Procedure Centre, from the receptionist to nursing staff and the surgeon.

Well done!
More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wendy Dobbin, Interim Assistant Service Manager, Ophthalmology, Belfast Health and Social Care Trust about a year and a half ago
Wendy Dobbin
Interim Assistant Service Manager, Ophthalmology,
Belfast Health and Social Care Trust
Submitted on 26/10/2023 at 18:15
Published on Care Opinion at 18:15


Dear RmGSU

Thank you so much for your lovely feedback regarding your recent procedure at the Mater Hospital Day Procedure Unit. I will pass on your kind words to all of the teams of staff working there. Wishing you good luck for the future.

Kind regards

Wendy Dobbin

Interim Assistant Service Manager Ophthalmology

B.H.S.C.T

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k