Care Opinion

Everyone was very welcoming and friendly

Posted By Julian914

"Everyone was very welcoming and friendly"

About: Asket House

(as a service user),

I was a bit wary due to my illness and wondering whether I was ready to go to Asket House

Everyone was very welcoming and friendly.

Staff were very friendly and polite.

If they had time to help they would.

They deserve a pay raise, in my opinion šŸ˜

All in all the kitchen staff and cleaners went above and beyond as well.

I made a full recovery and I have a few things to do every day now , that's because I was looked after so well at Asket House šŸ 

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Responses

Response from Sam Marshall, Head of Patient Experience, Leeds and York NHS Partnership NHS Foundation Trust 15 months ago
Sam Marshall
Head of Patient Experience,
Leeds and York NHS Partnership NHS Foundation Trust

Submitted on 19/10/2023 at 14:48
Published on Care Opinion at 14:48

picture of Sam Marshall

Dear Julian914

My name is Sam Marshall and I am a Quality & Patient Safety Lead at the Trust.

Thank you so much for taking time to share your experience of Asket House. I am pleased to read that you had such a positive time and felt so well cared for.

It is always encouraging to hear that there has been a positive impact from our services.

I will share your kind words directly with all of the staff at Asket House as it will be great for them to hear how they have made such a difference.

Thank you again for taking the time to share your experiences with us and I wish you all the best for the future.

Kind regards

Sam

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Julian914 (a service user)

Thanks to you and all the staff.

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