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Podiatry-I was told I was not on system

Posted By Connaught£1

"Podiatry-I was told I was not on system"

About: Queen Elizabeth University Hospital Glasgow / Podiatry

(as a service user),

I have been an in patient at Queen Elizabeth University Hospital Glasgow and I have type 2 diabetes and heart failure. I have been in hospital for over 2 weeks.

My toenails are ingrown and of more concern is toes starting to get black and dark. This was viewed by Doctors and Nurses and a referral was made to podiatry in October 2023.  Later in October my feet were photographed, however when I phoned Diabetic Podiatry the following day to find out when I would be seen I was told I was not on system.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 17 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 30/11/2023 at 13:09
Published on Care Opinion at 13:09

picture of Nicole McInally

Dear Connaught£1

Thank you for getting in touch via Care Opinion. I am sorry to hear that you have not received an appointment with the Podiatry Service. I have checked with my colleagues in Podiatry regarding the referral process. I am unsure if you are still in hospital or whether you are at home. If you are still in hospital can you ask the ward staff to make a referral to the Podiatry Service? However, if you are at home, can you please telephone 0800 592 087 or 0141 347 8909 or email AHP.Appointments@ggc.scot.nhs.uk to make an appointment.

Thank you

Nicole

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