"Recent elective stay"

This is some feedback on ward 2C following a 2 night elective stay by my daughter. Playroom, patient bed and offer of Medicinema were all great positives.

I'd suggest that if possible newly diagnosed diabetic patients are not placed in the 4 bed bays (NB this was not the reason my daughter was admitted). There is no possibility of privacy for distressed patients or parents and while the physical clinical need may not be high the psychological distress can be and clearly was for at least one family. 

The ward information folder states that parents if staying overnight can use a shower on floor 3. The domestics on that floor do not know this and only the lounge/coffee area is available to parents.

Lunch/dinner for parents seems now to be a default - welcome if wanted but unnecessary if not required. Unclear also if it is OK to bring hot drinks onto ward (seemed inconsistent).

It would seem common sense for a carb-counted menu to be available on a ward admitting diabetics. At home we weight food - it is very difficult to demonstrate correct carb counting to staff when guessing food content and weight.

Patient/parent held medication should not be removed to the drug room without notifying them; if there is a policy of doing this it needs to be made known to families and all staff. Being unable to find insulin pens in the morning is not helpful for parents.