"All my concerns evaporated by the time that I departed"

About: Queen Margaret Hospital / General Surgery

(as the patient),

Attended Pre Assessment. Met at the Department by Corin. The young lady explained to me every detail of what I could expect once the surgery was carried out. She took blood samples etc and completed all relevant details on her extensive questionaire. All relevant documentation was handed to me for perusal. I will admit that I did have some concerns prior to our meeting. However, they had all evaporated by the time that I departed. I must say that Corin, together with her colleagues who I met, are a credit to the NHS. My thanks to you all. 

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 12 months ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 24/11/2023 at 17:18
Published on Care Opinion at 17:18


picture of Nola Cassidy

Dear DIT DIT

Thank you for taking the time to share feedback about your experience at Pre-assessment, It is reassuring to see that your concerns evaporated after your appointment with Corin, we wish you well with your future surgery.

I will share your kind comments with Corin and the team

Best Wishes

Nola and the Day Surgery Team.

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