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"The staff are always kind and friendly"

About: Day Services / Overmills

(as a staff member posting for a patient/service user),

I am a regular attendee at Overmills Day Care. I am a very independent man and I strive to maintain this as far as possible. The staff are supportive of this and are always kind and friendly; nothing is too much for them.

I enjoy all the activities I have been involved in. I particularly enjoy reminiscence and life story sharing. I have many different views on a range of subjects and I am happy to share these with my fellow peers. I also enjoy talking about my life experiences growing up in Edinburgh and I enjoy listening to what others have to say.

The meals are always very good and there is a good choice of food I like on the menu.

I’m very happy with the bus service; I feel safe at all times.

I enjoy coming to Overmills and I look forward to attending every week. I would thoroughly recommend it.

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Responses

Response from Linda Conway, Manager Overmills Day Service, Overmills Day Service 17 months ago
Linda Conway
Manager Overmills Day Service,
Overmills Day Service

I manage Overmills Day Service that delivers person centred care and support to older people with critical needs and dementia conditions in a safe friendly and caring environment.

Submitted on 24/11/2023 at 10:42
Published on Care Opinion at 10:42


Thank you for sharing your views.

I am delighted to hear how enjoyable you have found your experience at Overmills and look forward to attending every week. We strive to deliver a positive experience for everyone and this positive feedback lets us know when we are getting it right.

Kind Regards

Linda

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