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Recently I have had 2 occasions to make use of NHS24 on 111. I would like thank the operators, clinicians & NHS staff who make up this service. I can only say thank you for relaying calmness to ensure I knew I was being treated in the best possible manner. The following are names I have managed to recall: Audrey, Rebecca, Edith, Alan
Thank you.
![Staff attitude](/content/shared/images/talking-mats/care/staff_attitude.gif)
Staff attitude
![Staff skills](/content/shared/images/talking-mats/care/staff_skills.gif)
Staff skills
![Team work](/content/shared/images/talking-mats/care/team_yellow.gif)
Team work
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