"Discussing an appointment"

I have been to this mental health clinic before. Sadly my GP referred me back to it.

Asked for a phone call back to discuss an upcoming appointment. Got a call from the doctor. I explained I would struggle to attend the appointment due to chronic anxiety. The doctor's reply was you have to come in as I won't accept a conversation by phone as an appointment. I feel this was arrogant.

I asked the doctor if I had two broken legs would I still have to attend the appointment in person. Their reply was yes. Take the appointment or lose the appointment.

I feel this is yet another abusive doctor in Shawpark Clinic. In my view, it's  a total joke of a place for mental health consistently.