"A huge disappointment"

This story involves two medical centres in Lanarkshire. 

No idea where to start, but in my experience where my GP is is an absolute shambles, 

No professionalism at all.

I can’t get a face to face appointment for love nor money. More chance winning the lotto.

Call at 8 am and the 25 available slots have all gone. There’s even been OAPs queuing outside from 7 am in the freezing cold.

It's disgusting, in my view.

And if you get to see a GP well , it’s quite clear to me they don’t care... They seemed arrogant and lacked knowledge. I’ve had multiple GPs tell me they've not heard of this, ask what does that do, or similar shocking stuff.   The ones I met seem to have an attitude and are always late, always , and you never get an apology… you’re basically treated like a number and hurried out the door as soon as they can get you out...

 Now part 2: In the second health centre re: psych department…  

The wait times are absolutely disgusting and the psychs who are there, well, just like the medical centre I found the ones I met to be useless and do not care about their patients at all, zero care in my experience.

They cannot think outside of the box , if my symptoms don’t fit the rule book then basically I felt stuck. I had one of your psychs even tell me I don’t have mental health problems but double my antidepressants. 

None of the psychiatrists there I’ve seen have helped me at all. All talk down to me like I’m a dumb child - when in actual fact it seems I know way more about mental health issues than any of them.  

There’s no after care. And if you get to talk to someone on the phone they’re always in a rush to get you off the line. Heaven forbid you call in a state of crisis all you ever hear is you’re in capacity, and I was even told suicide is my choice, you're in capacity…… totally unprofessional behaviour It’s the worst medical centre/ mental health centre I’ve ever experienced.

The nurses and maybe 2 receptionists are amazing, but any GP or psychiatric staff………… useless, in my experience. Jobs that require perfect bedside manner and real care….. 0/10.

Staff seem to know nothing and show zero care.

Psychiatrists the same, these people should know everything and it seems they know nothing.

A huge disappointment 

Really bad. It needs fixing.