"I felt very relaxed during the whole thing"

Had my gastroscopy (with light sedation) recently at the Northern General and apart from the long wait times between pre-assessment, procedure and discharge, everything went very smoothly.

The staff, without exception, were kind, informative, friendly and professional.  The procedure itself was not very nice, as I knew it wouldn’t be (not my first), but all concerned ensured that I felt comfortable and in as little discomfort as possible.  They encouraged me all the way and I felt very relaxed during the whole thing. Thank you.

As for the long wait times: these things happen, so it wasn’t the end of the world in the scheme of things, but my husband did have to go and top up the car parking even though we’d initially bought a 4-hour ticket.