Care Opinion

I was made to feel very relaxed

Posted By L1-2020

"I was made to feel very relaxed"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre

(as the patient),

I had a total right hip replacement in mid-December 2023 and I was made to feel very relaxed.

All of the theatre staff including Mr Keenan, Mr Lee, Carl, Chloe were very nice, professional and explained all through my experience what they were doing and why.

The ward staff after the operation were again very professional, helpful and nothing was any trouble for them.

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Responses

Response from Aileen Mackin, Charge Nurse, National Treatment Centre, NHS Fife 7 months ago
Aileen Mackin
Charge Nurse, National Treatment Centre,
NHS Fife

Submitted on 19/12/2023 at 18:58
Published on Care Opinion at 18:58

picture of Aileen Mackin

Dear L1-2020,

Thank you for taking the time to post feed back about your recent stay within the National Treatment Centre. It is lovely to hear that you were made to feel relaxed by the team and your care was explained throughout your stay.

I will pass on your feedback to the staff named in the post and the wider team.

Meantime, we wish you the very best with your ongoing recovery.

Have a very Merry Christmas,

Aileen and the NTC staff

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