Care Opinion

Thank you for your support, care and reassurance

Posted By aprilxk53

"Thank you for your support, care and reassurance"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as the patient),

I attended for an Upper Endoscopy.  I was pre-checked by Gemma who was so calm, professional & friendly.  I was then taken for the procedure where I was cared for by Donalda, Margaret-Ann & Endoscope Doctor Stella.  I would like to thank all of these ladies for all their support, care and reassurance, they are all amazing!  Thank you!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Michelle Gilbertson, Senior Charge Nurse, Endoscopy Department, NHS Forth Valley 7 months ago
Michelle Gilbertson
Senior Charge Nurse, Endoscopy Department,
NHS Forth Valley

Submitted on 19/12/2023 at 16:55
Published on Care Opinion at 16:55

Hi aprilxk53,

Thank you for taking the time to post your experience in the Endoscopy Unit on Care Opinion.

The team take pride in offering reassurance and a high standard of care to patients attending the unit for what can be very daunting procedures. I am happy to hear that you felt supported and cared for with reassurance given. I will ensure to pass these kind words onto the nurses involved and the team as a whole, we always welcome feed back.

Take care and kind Regards

Michelle Gilbertson Endoscopy Unit SCN

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k