Care Opinion

Vaccination

Posted By squatfb36

"Vaccination"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I was kept waiting. No record on system. By the time it was sorted it was too late as I had to leave for another appointment. I found this a complete disaster and waste of my time left without the vaccination I needed.

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Responses

Response from Suzie Sellberg, Clinical Practice Educator/Lead Nurse, Inclusion Sexual Health, Inclusion 10 months ago
Suzie Sellberg
Clinical Practice Educator/Lead Nurse, Inclusion Sexual Health,
Inclusion

Band 7 Sexual Health Lead Nurse

Submitted on 28/12/2023 at 11:15
Published on Care Opinion at 11:15

Hi Squatfb36.

I am one of the Openclinic Nurse Team Leaders, Suzie Sellberg. Thank you for providing your feedback. Please accept our sincerest apologies that there were problems on your visit to clinic and you were unable to have the vaccination you required. I am not sure from your feedback which clinic you attended and what the vaccination was that you needed. However, I am more than happy to look into this further and give you another appointment to have the vaccination you require at the earliest possible convenience. Please do not hesitate to email me and I can sort this out for you: suzanne.sellberg@mpft.nhs.uk. Alternatively, please call me on 0808 178 0955.

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