Care Opinion

My consultants secretary

Posted By joeglas

"My consultants secretary"

About: Queen Elizabeth University Hospital Glasgow / Gastroenterology (Stomach and gut problems) Wards 8b, 8c &8d

(as a service user),

Having been referred following a positive bowel screening i had to undergo a colonoscopy.

Biopsies were taken and sent for analysis.

During this time i was extremely anxious and contacted the consultants secretary who was extremely helpful and managed to get my results to me putting my mind to rest.

Thanks once again

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 9 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 21/12/2023 at 15:57
Published on Care Opinion at 15:57

picture of Kevin Torbet

Dear joeglas

Thank you for taking the time to leave us your feedback on Care Opinion.

I can only begin to imagine how stressed and worried you must have been about your results so I was pleased to hear your consultant's secretary was able to arrange for these to be sent out to you and in turn put your mind at ease.

I have passed on your thanks to the team who have asked me to thank you for your kind words.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by joeglas (a service user)

Thanks, it was Mr Molloy's secretary and also thanks to his registrar

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