Care Opinion

What a foursome!

Posted By aprilxk53

"What a foursome!"

About: Forth Valley Royal Hospital / Acute assessment unit

(as the patient),

I was referred to Forth Valley Royal Hospital Rapid Assessment.

I was looked after by Karen, Emma, Lindsay, Dr. Dolan who are just amazing. What a foursome!

Kind, caring, friendly, professional, encouraging, making sure I knew I was being well looked after.

2 days before Christmas - they were Outstanding

Thank you!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Pamela Scott, Lead Nurse, Acute assessment/clinical assessment unit and urgent care centre, NHS Forth Valley 6 months ago
Pamela Scott
Lead Nurse, Acute assessment/clinical assessment unit and urgent care centre,
NHS Forth Valley

Submitted on 10/01/2024 at 08:55
Published on Care Opinion at 08:55

Dear aprilxk53

Thank you so much for taking the time to share your recent positive experience visiting the urgent care centre. I will share your feedback with our staff especially Karen, Emma, Lindsay and Dr Dolan who will be delighted with this.

I hope you are recovering well

best wishes

Pamela

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from NHS Forth Valley 6 months ago
NHS Forth Valley

Submitted on 10/01/2024 at 08:57
Published on Care Opinion at 08:57

Dear aprilxk53,

Thank you for your kind words about the team and I'm delighted to hear you were well looked after, I'll be sure to share your feedback with the team.

I hope that you are feeling better and thanks for taking the time to share your experience.

Kind regards

Ric Atalla, Operational Manager, Emergency Care & Inpatients

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k