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"We were blown away with their friendly professionalism"

About: Grantham & District Hospital / Endoscopy

(as a relative),

Recently had to visit Grantham Hospital's Endoscopy Unit with my wife. From going through the entrance doors, to chat to the receptionist, through to the nurse who saw us out the unit, every single one of them were amazing.

My wife is  very very anxious and suffers with a bad phobia of hospitals etc . They all treated her with upmost care and sympathy and we were blown away with their friendly professionalism.

She ended up being unable to do the procedure but they have offered other alternatives which will suit much better . Unfortunately we got no names but they were all amazing. A really big thank you to you all  

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Responses

Response from Elizabeth Withers, Sister, Endoscopy, Grantham Hospital 15 months ago
Elizabeth Withers
Sister, Endoscopy,
Grantham Hospital
Submitted on 15/01/2024 at 10:54
Published on Care Opinion at 10:54


Dear Courageyc99

Thank you for sharing such wonderful feedback regarding the care your wife received at Grantham endoscopy. I am so glad that you found all members of the team so welcoming, professional and caring. We appreciate how anxious our patients can feel attending for these investigations so are glad we were able to alleviate some of your wife’s concerns.

Kind Regards

Liz

Elizabeth Withers

Endoscopy sister

Endoscopy Unit Grantham Hospital

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